PROFESSIONAL SOLUTIONS

The solutions that we present our customers as Professional Services can be defined in 6 titles:

1 - IT Consultancy Service includes the presentation of suitable and effective solutions to our customers for services such as inventory management, analyses of existing structures, and change management procedures in “Data Center”, “Communication Infrastructure”, “Network and Information Security”, and “Area Configuration” issues that are designed according to the technical activities realized by our technology architects due to the specific needs of our customers.

2 – Outsourcing Services, we present “Help Desk”, “Desktop Services”, “Operation and Management Services” and “Outsourcing Services in Business Processes”.

3 - Datateknik presents “Professional Project Management Service” for the analyses, planning, risk management, budget management, implementation, and creation of all technical and informatics projects in order to give support for 100 percent completion of your projects in time, and within determined budgets.

4 - In scope of our IT Transport Service, all hardware, software and configuration inventories in your data center are prepared by our professional teams, work plans are thoroughly organized prior to transport, necessary precautions are taken in order to return back in case of any problem, and all systems are transferred from one point to another within 12 hours, and delivered ready to use.

5 - With 132 professional service points all around Turkey, spare part warehouses in 12 cities, and our TSE certified service and field services unit capable of giving 7x24 service with intervention within an hour and providing solution within 2 hours, we present services in order to provide the consistency of your workflow.

6 - With our Call Center giving 7x24 service, we rapidly respond to all kinds of problems and provide the consistency of your workflow within the time limits determined due to your service level agreement.